There are 텐알바 endless tips on the internet about managing stress, as well as strategies such as mindfulness or meditation, but I suspect that what you are looking for is specifically tailored advice to hospitality professionals, such as the Top 10 Tips to Manage Stress. Especially in holidays or busy seasons, when things are extra hectic at hotels, stress management tips can come in very handy. To help you deal with all the work-induced drama, I have compiled this list of 10 stress management tips, specifically tailored for the hotel industry.
In that perspective, it has become crucial to break down various stresses that employees facing working in service and hospitality industries. With recognition to the frequent interactions among employees and customers in hospitality sector, one would certainly come across in their minds, many stresses are generated due to regular interactions. The workplace stresses have also directly affected the restaurants and companies those working in the hospitality sector are employed by.
While this might seem like logic, many individuals working in hospitality are not giving themselves meaningful breaks, and that could cause more stress further down the line.
Due to the frequent interactions with both management teams and customers, it is unlikely that a worker can escape the pressures of both customers and managers. Employees who are concerned about losing their jobs will understandably worry and increase their stress levels. If levels of stress in a job are perceived as being high, and an individual is not in a position to handle it and deal with it, it may result in an excessive amount of stress for someone.
In fact, being stressed out over an extended period can cause serious consequences, such as mental health issues for employees (and also potentially financial losses to companies). Prior studies conducted outside of hospitality found that stress has detrimental effects on employees performance, work efficiency, and customer service, as well as leading to increased hostility, disengagement, and costly turnover and healthcare costs. The subject of workplace stress has led to an increased focus on mental health and wellness within the hospitality sector, particularly given millennials and the demands from centennials to achieve better work-life balance.
As a hospitality manager, it is important to understand and recognize stress in the workplace, and to adopt specific techniques to manage and mitigate stress levels, both for yourself and others, and find a positive work-life balance. This will have a positive impact on hospitality managers, as well as on the employees of any executive, on their work-life balance, happiness, and overall performance over the long term. Only when we make the commitment to supporting mental health and wellness for those working in our hospitality services, will we truly transform hospitality for the better.
To keep more great people from leaving the profession because of stress and burnout, we must aim to help individuals wherever possible. When looking at addressing retention and recruiting issues within the hospitality sector, it is obvious that hospitality needs to acknowledge the stress their employees are facing and examine what it can do to help. With 1 in 5 (21%) hospitality workers admitting they are looking for new work to relieve the pressure, clearly there is more than needs to be done to address the pressures in the kitchen and beyond.
The study by 3 also found that hospitality is the sector that is the least likely to provide measures to help employees manage stress levels at work, with 64% saying hospitality businesses are doing nothing to help workers cope with stress, a figure 42% higher than the UK average. A survey from Unite also found that 1 in 4 workers in hospitality (27%) said that when stressed, they find it hard to be as productive at work, with 30% saying that it is hard for them to focus. More than 80% of hospitality workers reported experiencing pressure at work at some time, according to the study, but over half preferred not to speak about this with their boss.
If hotel managers are going to be working these hours long-term, then hotel executives need to look into ways to mitigate these employees stresses, if not the hours. As the hotel owner, if you can keep employees happier while decreasing stress levels, then you will improve performance and foster a more enriching atmosphere. Add is reason for initiatives that are designed to support workers, keeping fun factors up, stress levels down, and focussing on promoting a positive mindset at work.
This often keeps the phones from ringing off hook, which can significantly reduce the employees stress levels. This ability can reduce the stress you experience as the manager, stress for the employee trying to handle a problem himself, and the stress for guests. Routing means the employee can walk away from his desk without feeling stress, which may stem from choosing what tasks are more important–assisting a guest or handling a call.
While traveling usually involves changes and dealing with new situations, sticking with a few predictable routines can help to minimize stress. Whether you are traveling for work or vacation, staying in hotels can be stressful, especially if it is an extended stay. You may have the best security protocols for guests, but if the leadership does not help its teams tap into their own psychological resiliency and manage its own levels of anxiety, workers cannot deliver the kind of experiences guests are looking for in boutique-style environments.
10 tips to manage stress helped me stay sane in times of chaos, so hopefully these also prevent problems from getting the best of you when dealing with guests. They have no scientific backing to say that they really work, but I definitely felt better after applying them. Both these initiatives are to help people working in hospitality to talk about mental health, to give them support they might need.